Outlook app wont download emails

Thanks for your feedback. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.

Details required :. Cancel Submit. The focused inbox option might be on in the app I personally hate the feature and turn it off.

MB This person is a verified professional. Thanks for the replies guys. Yeah ActiveSync is enabled in the mailbox properties, Mailbox Features tab. It's not O, its on site Exchange I've compared the mailbox properties to other users and cant see anything different. It was Spartan's solution that resolved it. This topic has been locked by an administrator and is no longer open for commenting.

Read these next If you haven't been receiving emails in Outlook, one or several of these tips should solve the issue. If Outlook isn't receiving emails even after trying them all, you might have a bigger problem on your hands.

The good news is, if you're a normal person, doomsday is not likely; one of the fixes described above should have you squared away. There's little more frustrating than when Outlook is not receiving emails, but the obstacle will rarely be insurmountable. On to the next crisis. Mahesh is a tech writer at MakeUseOf. He's been writing tech how-to guides for about 8 years now and has covered many topics.

He loves to teach people how they can get the most out of their devices. Fortunately, there are several ways to fix this problem. Check the Spam Folder in Outlook Outlook has a spam-filtering option that sends junk and suspicious emails to the Spam folder. To do this yourself: Launch Outlook and click the Spam option in the left sidebar.

You'll see the emails that Outlook has marked as spam. If you found the email that you were expecting here, right-click on it and choose Junk , followed by Not Junk. Share Share Tweet Email. Mahesh Makvana Articles Published.

Subscribe to our newsletter Join our newsletter for tech tips, reviews, free ebooks, and exclusive deals! What is the way out of this strange situation? Is there any way I can solve this problem? Nothing is as frustrating as not knowing what to do when problem arises.

Sometimes bailing is not an option because the consequences will be too heavy to carry. Knowing Outlook not downloading emails is just the beginning, and learning how to solve the problem effectively is what really matters. In this post, we'll give top 5 solutions to the Outlook not downloading emails issue. Change Microsoft Exchange Server Connection. Empty Cache in Outlook. Create a New Profile. Empty Outlook Inbox. Below, we have provided 5 effective and easy methods of solving the issue that anyone can follow and implement.

With troubleshooting, you will be able to easily find the reason for Outlook not receiving emails, which will make you know the exact thing to do to solve the problem. Troubleshooting Outlook is not in any way a difficult process. The first thing you need to be sure of is that you are connected to the internet.

Go to the main menu in Outlook and check if "Work Offline" is selected. If so, uncheck it by clicking the option again. Click the "Tools" menu, and select the "Accounts" option. At the left pane, you will see the default account.